PRODUCTS AND SERVICES
CARRIER-GRADE
BUSINESS PHONE LINES
Save up to 70% or more on communication costs with no upfront costs, reduced infrastructure expenses, free international and long distance calls, and reduced call conferencing expenses.
Leverage existing internet connections to make and receive phone calls to enhance collaboration and improve customer service capabilities. Converting your business phone lines lays the groundwork for integrating other communication solutions including advanced video conferencing, messaging, and collaboration.
COST SAVINGS PHONE EXPENSES
On monthly bills and other expenses.
COST SAVINGS MAINTENANCE
On setup and maintenance.
QUALITY RATINGS
On call quality and clarity.
CALL COMPLETION RATES
VS traditional phone lines.
LATENCY REDUCTION
On voice communications.
KEY BENEFITS FOR BUSINESS OPERATIONS
COST EFFECTIVENESS
Get up to 60% lower monthly costs compared to traditional phone systems, unlimited local, and long distance calls and free international calls to over 60+ countries. Save more with legacy device conversion and decrease infrastructure expenses at scale.
FLEXIBILITY AND MOBILITY
Make and receive landline calls from any internet-connected device, allowing remote and BYOD employees to use their personal devices with a corporate number.
ADVANCED CALL FEATURES
SD-WAN optimizes network traffic, improving voice quality and enables cloud-based services. Video conferencing, voicemail-to-email, call-forwarding, call analytics and integration with other digital communication tools are readily available vs traditional phones that require separate hardware.
DISASTER FAILOVER
SD-WAN enabled phone lines reroutes voice traffic to alternative links in real-time, ensuring uninterrupted communication even during network outages.
SCALABILITY
Easily add or reduce capacity and feature as needed, allowing for flexible adjustment without significant infrastructure changes to phone line and hardware for expansion.
SECURITY PROTOCOLS
Protect business-critical information from interference and unauthorized access with essential SIP trunk encryption protocols like SRTP and TLS combined with secure authentication method and adherence to regulations like HIPAA that ensure integrity of data.
KEY BENEFITS FOR CUSTOMER SERVICE
INTUITIVE CALL ROUTING
Improved call routing ensure that calls reach appropriate representatives and alternatives numbers.
FASTER RESPONSE TIMES
Enables real-time insights into customer interactions and preference.
WORKFORCE MANAGEMENT
Optimizes resource allocation, improving service levels and reducing costs.
PERFORMANCE METRICS
Empowers managers to make data-driven decisions on agent performance.
OMNI-CHANNEL PLATFORM
Integrates with unified communication platforms for voice, chat, and emails communications.
CLOUD-NATIVE
Offering scalability and flexibility, allowing businesses to adapt quickly without significant upfront investments.
KEY BENEFITS FOR SALES AND MARKETING
FASTER RESOLUTION TIMES AND HIGHER CUSTOMER SATISFACTION
Enhanced customer support by providing cost-effective, scalable communication solutions that enable seamless integration with customer relationship management systems.
49%
FASTER RESOLUTION TIMES
60%
HIGHER SATISFACTION SCORES
38%
HIGHER CUSTOMER RETENTION
OPTIMIZE CUSTOMER OUTREACH AND SERVICE DELIVERY
Enhanced customer relationships by enabling seamless and cost-effective communication, allowing businesses to offer timely services and personalized interactions.
46%
HIGHER VOLUME OF CALLS
56%
AVERAGE CALL DURATION
32%
HIGHER CONVERSION RATES
CARRIER-GRADE BUSINESS PHONE LINES
Contact us today and transform your communication systems and unleash unparalleled efficiency and unmatched scalability!
Can we keep our old phone numbers?
Yes. We offer FREE porting of your old business or home phone numbers.
Do we need to invest in new hardware?
You can opt to use your legacy hardware with web-enabled phone services or upgrade your devices to maximize all modern features.