PRODUCTS AND SERVICES
SOFTPHONE
CONVERSION
Make and receive calls with your corporate number using computers or mobile devices connected to the internet instead of traditional phone lines or mobile credit.
Softphones enable employees to maintain communication with colleagues and clients through their existing PBX or VoIP solution without having to rely on their desk phones in the office, allowing for flexibility and mobility. Sales agents and stakeholders can make and receive professional calls while on the go. Contact center agents can manage calls on any device to improve customer service with call performances tracked more effectively. Softphones enable greater connectivity and responsiveness among dispersed teams making it a budget-friendly option for organizations looking to optimize their communication strategies and adopting remote work dynamics.
KEY BENEFITS FOR DISPERSED WORKFORCES
BYOD COMPLIANCE FOR WORK / LIFE BALANCE
By allowing users to make and receive calls through their personal devices, softphones improve responsiveness and efficiency without being tethered to office desk phones.
Equipped with presence, call forwarding, and voicemail features, employees can integrate work-related tasks without disrupting their routine and personal activities.
SAVE TIME AND ANSWER CALLS FASTER
By eliminating the need for traditional phone lines and presence in the office to take calls, softphones significantly improve response times, making it easier for teams to collaborate and serve customers effectively while reducing overall telecommunication costs.
INTEGRATE WITH CRM APPLICATIONS
Integration streamlines workflows and provides valuable insights to employee performance and customer interaction.
Connecting your softphone devices to your CRM enables more advanced call functions, call logging, and automated call tracking.
KEY BENEFITS FOR INDUSTRIES
FOR REMOTE AND HYBRID WORKERS
Remote and hybrid workers can make and receive calls from their computers or smartphones enabling BYOD employees to respond to work calls whether at home or traveling.
FOR GROWING BUSINESSES
Softphone significantly reduce communication costs for businesses by eliminating the need for extensive hardware and separate phone lines and by maximizing the features of existing VoIP and PBX solutions.
FOR SALES AND MARKETING
Sales representatives can connect with clients using devices they carry at all times. With call tracking and analytics, sales teams can analyze customer interactions to refine their outreach and follow up more effectively.
FOR UC AND CONTACT CENTERS
Softphones can be easily scaled to adjust to business growth or seasonal changes enabling contact centers to adjust features with minimal effort and expenses.
SOFTPHONE CONVERSION
Contact us today and make and receive calls from any internet enabled device!
Can we keep our old phone numbers?
Yes. We offer FREE porting of your old business or home phone numbers.
Do we need to invest in new hardware?
You can opt to use your legacy hardware with web-enabled phone services or upgrade your devices to maximize all modern features.
What is the difference between licensed and free softphone apps?
Licensed softphone applications typically offer call transfer capabilities, call logs, and integration with widely used CRM applications.