EPCOM GLOBAL NETWORKS TERMS
TERMS OF SERVICE
This document outlines the essential terms and conditions governing your use of our website and telecommunications services.
By accessing and utilizing our platform, you agree to adhere to these provisions, which are designed for a clear understanding of rights and responsibilities for all parties involved.
INTRODUCTION
PURPOSE
The terms and conditions outlined on the www.epcomglobalnetworks.com website shall constitute the entire agreement between the users and the service providers pertaining access to telecommunications services. By using this website, you acknowledge that the service allows for the provision of telecommunications services at reasonable rates, while also recognizing the importance of fitness for a particular purpose. Users must provide days’ prior written notice should they wish to cancel services or if there is a conflict between the terms.
The company expressly disclaims all warranties of any kind, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose. The website may include access to telecommunications relay services and voice over internet protocol, which are regulated by the FCC (Federal Communications Commission). Any use of information obtained from this site is at your own risk, and you may not reverse engineer any service provided. The company reserves the right to amend these following terms and conditions, which may include the removal or alteration of services, at its sole discretion and to the extent permitted by law.
SCOPE
The Service encompasses a comprehensive suite of features, including various cutting-edge communications tools, interactive forums, organized file areas, and personalized content, all accessible through its robust online interface. It is important to note that any new features that augment or significantly enhance the current Service offerings, such as advanced voice services or expanded broadband capabilities, shall be subject to the same rigorous Terms of Service (TOS) for consistent governance across all functionalities.
ACCEPTANCE OF TERMS
Accessing, browsing, and/or utilizing the website unequivocally constitutes acceptance and an agreement, without any limitation or qualification, to be legally bound by all terms, conditions, and notices meticulously contained or referenced in this comprehensive agreement. If you are accessing this website as an authorized representative of an organization, it is expressly understood that this Agreement binds both you individually and the organization you represent. The most current version of this terms of service can be reviewed at any time through the intuitive navigation of the website, making sure users always have access to the latest provisions. By accessing and browsing the website, users unequivocally accept, without limitation or qualification, the comprehensive terms of this Agreement and concurrently acknowledge that any other prior agreements concerning the website are superseded to the extent they conflict with the clearly stipulated terms and conditions outlined within this Agreement.
USAGE POLICIES
USER RESPONSIBILITIES
The client bears the sole responsibility for obtaining access to the Service, which may entail incurring third-party fees, for which the client is solely accountable. Furthermore, the client must provide all necessary equipment to effectively access the Service for its proper functioning. In consideration of using the Service, the client explicitly agrees to furnish current and complete information about themselves, their organization, and its users, and to continuously maintain and update this Registration Data to make sure of its accuracy and completeness.
The client understands that all information, data, text, software, sound, photographs, graphics, video, messages, or other materials, collectively referred to as “Content,” whether publicly posted or privately transmitted via the Service, are the exclusive responsibility of the individual from whom such Content originated.
The client agrees to indemnify and hold the website, its representatives, subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees, harmless from any claim or demand arising out of Content the client submits, posts, transmits, or makes available through the Service, or any breach of the Terms of Service.
The client further agrees not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Service, the use of the Service, or access to the Service. Any correspondence or business dealings of the client with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, are solely between the client and such advertiser.
The client agrees to comply with all applicable laws of the United States pertaining online conduct and acceptable Content, specifically concerning the transmission of technical data exported from the United States or the country in which the client resides.
The client also agrees not to import or transfer, directly or indirectly, any part of this website or any website information provided on or pursuant to this website except in full compliance with all local, foreign, and other applicable laws and regulations.
The client agrees not to transmit, distribute, post, communicate, or store information or other material on, to, or through the website that is copyright-protected or patented, unless the client is the copyright owner.
PROHIBITED ACTIVITIES
The client explicitly agrees not to use the Service to upload, post, email, transmit, or otherwise make available any Content that is unlawful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially or ethnically objectionable, in adherence to acceptable online conduct.
The client further agrees not to upload, post, email, transmit, or otherwise make available any Content that the client does not have a right to make available under any law or under contractual or fiduciary relationships.
The client must not upload, post, email, transmit, or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights (“Rights”) of any entity. Prohibited activities also encompass uploading, posting, emailing, transmitting, or otherwise making available any unsolicited or unauthorized advertising, and promotional materials.
The client must not upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment. Disrupting the normal flow of dialogue, causing a screen to “scroll” faster than other users of the Service are able to type, or otherwise acting in a manner that negatively affects other users’ ability to engage in real-time exchanges is prohibited.
The client agrees not to interfere with or disrupt the Service or servers or networks connected to the Service. Intentionally violating any applicable local, state, national, or international law, “stalking” or otherwise harassing another, or collecting or storing personal data about other users is strictly prohibited.
The client will not use the website and/or any information contained herein for any purpose that is unlawful or prohibited by this agreement. The client will not use this website in any manner that could damage, disable, overload, or impair the operation of this website or its use by third parties.
ACCOUNT SECURITY AND MANAGEMENT
As an integral part of the Service’s registration process, the client’s users will receive a unique username and password. The client is solely responsible for maintaining the confidentiality of this password and their account credentials, and assumes full responsibility for all activities that transpire under such password or account, including any unauthorized use.
The client agrees to immediately notify the website or its representatives of any unauthorized use of the client’s password or account, or any other breach of security that may compromise the integrity of their account. Furthermore, the client must make sure that they properly exit from their account at the conclusion of each session, a critical measure for maintaining security.
Epcom Global Networks and its representatives will not be liable for any loss or damage arising from the client’s failure to adhere to the requirements outlined in this terms of service. Epcom Global Networks reserves the right, in its sole and exclusive discretion, to terminate the client’s access to all or part of this website, with or without notice and without any liability.
Upon accessing website, the client further agrees not to violate or take any action which might violate or attempt to violate the security of the website, thus protecting the entire telecommunications infrastructure.
SERVICE AVAILABILITY AND LIMITATIONS
NETWORK RELIABILITY
The website and its representatives expressly provide no warranty or guarantee that the Service will be uninterrupted, timely, secure, error-free, or completely free of viruses. This disclaimer highlights the inherent complexities of telecommunications networks and acknowledges that occasional disruptions or technical issues may occur, despite best efforts to maintain optimal performance. Clients should understand that while the aim is to provide robust service, certain external factors or unforeseen technical challenges can impact network reliability.
SERVICE INTERRUPTIONS
The client understands that the technical processing and transmission of the Service, including its Content, may involve transmissions over various networks and necessitate changes to conform and adapt to the technical requirements of connecting networks or devices. The website and its representatives shall not be held responsible or liable, either directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party sites or resources, or any goods or services available on or through any such website or resource. This provision clarifies that while the core telecommunications services are provided, the reliability of external resources is beyond the direct control of the website.
RESPONSIBILITY FOR EQUIPMENT
The client holds the sole responsibility for obtaining access to the Service, and this access may incur third-party fees, for which the client is entirely accountable. Furthermore, the client must provide and is solely responsible for all equipment necessary to access and utilize the Service effectively. This includes, but is not limited to, devices capable of connecting to the telecommunications network, so that the client possesses the foundational infrastructure to leverage the provided services.
PAYMENTS AND BILLING
BILLING CYCLES AND PAYMENT METHODS
All billing cycles for our telecommunications services are clearly defined within your service agreement, typically operating on a monthly or annual basis, as specified at the time of subscription. Clients should note that their correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the Client and such advertiser. We offer various payment methods to facilitate convenient and timely settlements for all telecom services rendered.
LATE FEES AND CHARGE DISPUTES
In the event of overdue payments for telecommunications services, late fees may be applied as outlined in your specific terms and conditions agreement. It is important to note that the website and its representatives shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service. Should a Client dispute a charge, they must notify our billing department within a specified number of days, providing detailed documentation to support their claim. Failure to adhere to these procedures may result in the charge being upheld.
REFUND POLICY
Our refund policy for telecommunications services is governed by the specific terms and conditions applicable to your service plan. Generally, refunds are processed for services not rendered or for technical issues directly attributable to our network, provided the request is made within a stipulated timeframe. All refund requests are subject to review and approval by our telecom commission in accordance with applicable law, for fairness and adherence to our established guidelines.
PRIVACY AND DATA PROTECTION
DATA COLLECTION PRACTICES
We are committed to maintaining the highest standards of privacy and data protection in our telecommunications services. Any information or material you submit to this website by any means will be treated as non-confidential and non-proprietary and may be used by Epcom Global Networks for any purpose whatsoever. This practice, however, expressly excludes personal data, which is handled with strict confidentiality. We collect data necessary for providing and improving our broadband and voice services, for compliance with relevant data protection regulations and our privacy policy.
USER RIGHTS AND DATA CONTROL
Clients retain significant control over their personal data collected through our telecommunications services. All personal data submitted to this website will be used by Epcom Global Networks in strict confidence and not disclosed to a third party. This includes rights such as access, rectification, and erasure of personal information, in accordance with applicable law and global privacy standards like GDPR. Users can manage their preferences and exercise these rights through their account settings or by contacting our dedicated support team for transparent data handling.
THIRD PARTY SHARING AND COMPLIANCE
While Epcom Global Networks primarily operates independently, certain aspects of our telecommunications services may involve third parties. The website website may provide, or third parties may provide, links to other websites or online resources. Because the website and its representatives have no control over such sites and resources, Client acknowledges and agrees that the website and its representatives are not responsible for the availability of such external sites or resources. The website and its representatives do not endorse and are not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. This website may contain links to other web sites (hereinafter – “Linked Sites”). The Linked Sites are not under the control of Epcom Global Networks and Epcom Global Networks is not responsible for the contents of the Linked Sites. The inclusion of such Linked Sites is not an endorsement by Epcom Global Networks in favor of any companies, institutions, organizations, products or services on the Linked Sites. Epcom Global Networks is providing Linked Sites for your convenience only and therefore Epcom Global Networks reserves the right to terminate any link or linking program at any time. Epcom Global Networks will fully cooperate with any law enforcement authorities or court order requesting or directing Epcom Global Networks to disclose the identity of anyone posting any such information or materials.
CHANGES TO TERMS AND CONDITIONS
NOTIFICATION OF CHANGES
The Terms of Service for our website and services may be updated from time to time, allowing for necessary adjustments for continued relevance and compliance. The Service may also provide notices of changes to the terms or other pertinent matters by displaying notices or links to notices to you generally on the Service, for a broad dissemination of information. Furthermore, any Notice that Client is required or may desire to give to the website and its representatives shall be made via email to service@epcomglobalnetworks.com, establishing a clear protocol for two-way communication. Epcom Global Networks reserves the right to modify and/or amend the Agreement without notice, and any such modifications and/or amendments are effective when they are posted on the website, making it essential for users to regularly review the terms.
USER AGREEMENT
Client’s continued use of the Service is explicitly subject to the Terms of Service, which may be updated by the website or its representatives from time to time. By continuing to access and utilize our telecommunications services after any modifications have been posted, the Client implicitly agrees to the revised terms and conditions. This ongoing agreement makes sure that the Client acknowledges and accepts any changes made to the governing provisions that dictate their access and use of the Service, maintaining a current understanding of their obligations and rights. It is the Client’s responsibility to review these updates periodically, as their continued engagement with the Service constitutes acceptance of the most current version of the Terms of Service.
Should any provision of the Terms of Service be found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, making sure that the spirit of the agreement is maintained even if a specific clause is rendered unenforceable. The remaining provisions of the Terms of Service shall remain in full force and effect, preserving the integrity of the overall terms and conditions governing our telecommunications services.
This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut, without conflicts of laws principles, establishing a clear legal framework for any disputes. Any dispute and/or claims arising hereunder shall be resolved solely and exclusively in the competent courts of Connecticut, United States, to which the User of this website irrevocably consents for a designated forum for legal proceedings related to these telecom services.
EPCOM GLOBAL NETWORKS
9 Fairview Dr, Pawcatuck, CT 06379, United States
service@epcomglobalnetworks.com
+1-855-GO-EPCOM