PRODUCTS AND SERVICES
SMS / MMS
BUSINESS MESSAGING
Use text and multimedia messages to send corporate messages to colleagues or departments or deliver promotional updates to customers.
Drive sales and improve customer engagement with timely promotions and updates that keep customers connected to the brand. Keep colleagues and departments informed and make decisions on the go with instant, convenient, and non-intrusive form of communication.
KEY BENEFITS FOR INTERNAL MESSAGING
Texts are typically read between minutes, ensuring quicker responses than emails.
COST EFFECTIVENESS
Save the business and its employees up to 80% on the communication costs.
REAL-TIME UPDATES
Updates, milestones, and recognitions through SMS foster a positive culture.
CUSTOMER SERVICE
Quick responses via SMS improve customer satisfaction.
PERSONALIZATION
Messages tailored to specific recipients enhance the impact of communication.
WORK / LIFE BALANCE
Allows BYOD employees to use personal devices at work with corporate numbers.
AUTOMATION
Automate alerts, reminders, and responses, saving time and effort.
NOTIFICATIONS
Reduce no-shows for events and missed deadlines with SMS reminders.
FEEDBACK
Quick polls and surveys via SMS gather valuable feedback.
BRAND CONSISTENCY
Maintain brand voice and consistency with a professional SMS platform.
KEY FEATURES FOR INTERNAL MESSAGING
RELIABLE SIP TRUNKS
Options to choose from industry-leading SIP trunk solutions tailored to your needs.
WEB AND MOBILE APPS
MULTI-CHANNEL COMMUNICATION
Supports various messaging platforms including SMS, WhatsApp, and Facebook Messenger.
SMS GATEWAY INTEGRATION
Send and receive text messages using bandwidth-enabled phone numbers.
AUTOMATED REPLIES / CHATBOTS
Handle common inquiries with automated replies, ensuring customers get responses at any time.
HISTORY AND ANALYTICS
Review past interactions and analyze patterns and trends in communication to improve strategies.
KEY BENEFITS FOR SALES AND MARKETING
IMMEDIATE REACH
With a high open rate (over 90% for SMS), your messages will capture attention quickly. This immediacy is especially beneficial for time-sensitive promotions, flash sales, or event reminders, driving foot traffic or online sales effectively.
PERSONALIZATION
Automated campaigns enable teams to focus on strategies and creative aspects rather than repetitive tasks. Businesses can set up scheduled campaigns that run without constant oversight, saving time and resources.
TARGETED MARKETING
Segment audiences based on various criteria, such as purchase history, demographics, or preferences, and create personalized promotions that resonate with target groups, increasing the likelihood of conversion.
KEY FEATURES FOR SALES AND MARKETING
BULK SMS FOR LEAD GENERATION AND CONVERSION
Send targeted promotions or offers to potential customers with call-to-action links to drive site traffic.
TEMPLATES AND AUTOMATION
Template messages and automated sending of confirmations, frequently sent advisories, or promotional offers.
OPT-IN MARKETING AND 2-WAY MESSAGING
Encourage customers to opt in to receive SMS updates and promotions with options to opt out or unsubscribe.
SMS / MMS SOLUTIONS FOR BUSINESSES
Contact us today and discover the ways you can leverage your business phone numbers to send and receive SMS / MMS messages!
Can I send SMS / MMS with my business phone number?
Yes. You can send and receive SMS/MMS with your business phone numbers.
Are there character limits for SMS / MMS?
Text messages with up to 160 characters are considered SMS. MMS can have up to 1,600 characters.
What can I include in an MMS message?
Audio/video files from 300kb to 600kb and image files, e.g. GIF, PNG and JPG up to 2MB file size. Text messages of up to 1,600 characters.
How can I manage all message channels?
A centralized management dashboard allows you to manage SMS/MMS as well as WhatsApp and Facebook Messenger messages.