ABOUT EPCOM GLOBAL NETWORKS
COMMUNICATION PACKAGES
FOR SERVICE PROVIDERS
Service providers who offer communications and collaboration tools as a service has been steadily increasing as businesses and consumers seek integrated services.
Major ISPs and incumbent TELCOs along with small niche providers have diversified as communication-first service providers and begun to incorporate communication and collaboration tools into their services, upselling or cross-selling complementary communication services in their subscription models for consumers and enterprises. By providing both on-premise and cloud-hosted solutions, service providers can provide scalability and flexibility, enabling clients to customize their communication tools to their needs without significant upfront investments.
LESS CHURN RATES
VS PROVIDERS WITH LIMITED SERVICES
SUBSCRIBER GROWTH
IN QUARTERLY NEW SIGNUPS
35%
HIGHER REVENUE PER USER
From recurring revenue from new signups and active subscribers.
20%
HIGHER MARKET SHARE
By attracting a broader customer base and increased customer retention.
28%
HIGHER NET PROMOTER SCORE
With positive ratings and referrals from satisfied customers.
60%
HIGHER CSAT SCORES
With timely updates, personalized support and efficient issue resolution.
BUSINESS COMMUNICATION PACKAGE
DEPLOYMENT OPTIONS
ON-PREMISE
UNIFIED BUSINESS NETWORK
Communication solutions on local servers and infrastructure.
Offers greater control, customization, and security for companies with the technical resources to maintain and manage their communication systems.
Best for industries with specific security compliance requirements such as financial institutions, government, healthcare organizations and large enterprises.
CLOUD-HOSTED
UNIFIED BUSINESS NETWORK
Communication solutions on secure remote servers.
Offers greater accessibility, scalability, and ease of management for companies with diverse communication needs across various locations.
Best for industries with broad connectivity requirements without the burden of setup and maintenance such as startups, professional services, and remote teams.
HYBRID
UNIFIED BUSINESS NETWORK
Digitized communication solutions with traditional phone lines.
Offers the best of both modern internet-based and traditional phone lines for consistent connectivity in business-critical communications.
Best for industries looking to modernize their communication infrastructure without completely removing traditional phone lines and legacy devices.
KEY FEATURES FOR SERVICE PROVIDERS
PBX PHONE SYSTEMS
PBX phone systems on premise, on the cloud, or traditional PSTN lines.
BUSINESS SMS / MMS
SMS text and MMS multimedia messaging with your PBX phone lines.
UC / UCAAS PLATFORM
Unified communications platform – voice, video, chat messaging.
COLLABORATION PLATFORM
Advanced AV and chat conferencing with live file sharing and editing.
KEY BENEFITS FOR SERVICE PROVIDERS
CUSTOMER MANAGEMENT
Enhanced user experiences foster deeper connections with subscribers.
VALUE-ADDED SERVICES
Bundled communication solutions adds value and makes packages comprehensive.
REVENUE OPPORTUNITIES
Attract new customers and encourage existing ones to upgrade their subscription packages.
EXPERT SUPPORT
Provide expert technical support for faster resolution.
COMPETITIVE ADVANTAGE
Differentiate your services in a crowded market and make offerings more appealing
BRAND PERCEPTION
Diversify as a communication-first service provider and elevate your brand image.
SERVICE PROVIDER USE CASES
ISP
Cable / satellite / fiber internet service providers.
MSP
Remote IT and managed services.
TELCO
ILEC and CLEC phone service providers.
EPCOM GLOBAL NETWORKS
PARTNER PROGRAM
COMMUNICATION SOLUTIONS FOR SERVICE PROVIDERS
Contact us today and transform your communication systems and unleash unparalleled efficiency and unmatched scalability!
Can our subscribers keep their old phone numbers?
Yes. We offer FREE porting of old business or home phone numbers.
Do we need to invest in new hardware?
You can opt to use your legacy hardware with web-enabled phone services or upgrade your devices to maximize all modern features.