ABOUT EPCOM GLOBAL NETWORKS 

SERVICES

Innovative communication service delivery models that go beyond geographical borders to drive efficiency, productivity, and growth on a global scale.

With rapid deployment, lower call and infrastructure costs, and scalable capacity to support growth, we provide complete branding and reseller opportunities for service providers, robust security and compliance for public sector sector use, simplified management with centralized provisioning and 24/7 support that boosts productivity, customer experience, and competitive differentiation across all market segments for businesses, and flexible plans and easy setup with home networks and smart devices for residences.

COMPREHENSIVE
COMMUNICATION PACKAGES

COMMUNICATION PACKAGES FOR

BUSINESSES

8×8 communication solutions for businesses of any size and industry.

Digitized telephony services, cloud-based solutions, and advanced networking equipment backed by regulatory-compliant security and expert support.

COMMUNICATION PACKAGES FOR

SERVICE PROVIDERS

Communication solutions as bundled services for ISPs, MSPs, and TELCOs.

Customizable communication packages that add value to service offerings and expand reach.

COMMUNICATION PACKAGES FOR

RESIDENCES

Communication solutions for remote work and modern smart homes.

Make telephone calls and more using your existing internet connection and get up to 70% cost savings in long-distance and international call charges. 

VALUE-ADDED NETWORK SERVICES

UNIFIED BUSINESS NETWORK ECOSYSTEMS

Private Branch Exchange (PBX)

On-premise, hybrid, or cloud-hosted enterprise-grade phone systems for internal and external communications.

Business Messaging (SMS/MMS)

Corporate SMS / MMS messaging services for internal messaging, advisories, and brand promotions.

Unified Communication (UC)

Audio / video / chat conferencing tools from small huddle rooms to large conference rooms.

Team Collaboration (TC)

Real-time project collaboration and digital whiteboard tools for teams and venues of any size.

DIGITAL VOIP PHONE LINES AND SERVICES

Residential Lines

Residential VoIP phone lines with unlimited extensions for smart homes, residential buildings, and small shops.

Business Lines

Business VoIP phone lines managed onsite with unlimited extensions for cross-border locations and dispersed workforces.

Managed Lines

Cloud-hosted and co-managed residential or commercial phone lines for cost-effective maintenance.

Dedicated Lines

Dedicated VoIP phone lines for alarms, intercoms, elevators, blue light phones, and paging systems.

CONVERSION AND TRUNKING

POTS Conversion

Traditional phone hardware POTS / PSTN line replacement or ATA legacy device conversion.

Softphone Conversion

Use mobile devices or computers to make and receive landline calls.

Number Porting

Free assessment and porting of residential and business phone numbers.

SIP Trunking

Add phone number extensions without additional costs or structural configurations.

BUSINESS NETWORK SERVICES

Managed SD-WAN Services

SD-WAN optimized network for peak uptime reliability, lower latency, and no jitter.

DECT Base Station Setup

DECT base station and device setup for maximum range efficiency.

Assistive Technologies

FCC-approved VoIP devices for the hearing impaired and the elderly.

Network Hardware

Phone-service compatible handsets and smart building devices.

INTEGRATIONS

CRM and ERP

Integration with readily supported sales and marketing, CRM and ERP solutions.

Office Applications

Integration with onsite and web-based industry-specific management tools.

Property Management

Integration with building management, alarm system, and smart home devices.

API

Integration with industry-standard applications with available developer API and resources.

CORE
HOME

FOR HOMES, SHOPS, AND RESIDENTIAL BUILDINGS

FREE Porting of phone numbers

UNLIMITED Local and long-distance calls

METERED International calls

BYOD Bring your own device

E911 Enhanced emergency service

FAIL-OVER Line rerouting

CALL WAITING On-hold call feature

CALLER ID Editable caller ID

VOICEMAIL Text or email transcriptions

DND Do-not-disturb

CONFERENCING 3-way calling

CALL LOGS Call detail logs

ANALOG ATA Legacy device conversion

ADVANCED
HOME

FOR HOME OFFICES AND HYBRID WORK SETUPS

ALL CORE HOME Features

FAX SERVER Fax-over-the-internet

CALL BACKUP Call Recording

CALL FORWARDING  Forwarding with time conditions

SOFTPHONE Make and receive calls from PC and mobile

CORE
BUSINESS

FOR BUSINESSES AND MOBILE WORKFORCES

ALL HOME Features (excluding Softphone)

CONFERENCE Controls and profiles

ROUTING Conference Center

CALL OPERATOR Configuration

FOLLOW-ME Call forwarding

IVR Response configuration

ON-HOLD  Service call background

BROADCAST Voice calls

EXTENSION Management

RING GROUP Number calling

CALL FLOWS Next available and alternate numbers

VOICEMAIL Group and individual

SIP TRUNK Bridge management

ADVANCED
BUSINESS

FOR ENTERPRISES, CX AND CSAAS

ALL CORE BUSINESS Features

CONTACT CENTER Features

SECURITY Enhanced phone network 

APP / ERP / CRM   Integration

SOFTPHONE Make and receive calls from PC and mobile

SERVICES

Contact us today and experience enhanced clarity, flexibility, and cost savings!  

Can we keep our old phone numbers?

Yes. We offer FREE porting of your old business or home phone numbers. 

You can opt to use your legacy hardware with web-enabled phone services or upgrade your devices to maximize all modern features. 

Configurations ensure accurate location information is transmitted to emergency responders during a 911 call.